Clear waiting lists, better outcomes and quick delivery
Long waiting lists for diabetes education mean patients are waiting too long for support that they would benefit from now. EMPOWER provides a ready-to-deploy waiting list management service that actively delivers structured diabetes education to patients with diabetes on your waiting list, reducing backlog while improving outcomes.
We contact the patients to offer the education, book them onto a course, provide the education and report outcomes in a way that works for both patients and systems.
Why choose EMPOWER?
We’re proud to have worked with several NHS teams across the country and have over 10 years’ experience delivering high quality diabetes education – but why choose us?
Proven clinical outcomes
Our four-hour structured diabetes education model has achieved strong clinical outcomes including a 16.4% relative reduction in HbA1c for Type 2 diabetes patients[1].
Mobilise quickly
We can launch services fast, helping you respond to backlog pressures without lengthy setup or additional recruitment.
Increase capacity
EMPOWER provides extra delivery capacity alongside existing services, allowing you to clear waiting lists without overloading local teams.
How it works
Patients removed from the waiting list
Patients are taken off your diabetes education waiting list and are offered and booked onto EMPOWER courses, receiving the education they were referred for.
Accessible delivery at pace
Education is delivered quickly in formats that work for patients, supporting engagement across different communities and needs.
Clear outcomes and sustainable delivery
Clinical outcomes and engagement are captured to support assurance and reporting. Delivery is cost-effective through our licence and staffing model.
"Being able to resume diabetes education virtually has been so important to our patients’ health and wellbeing, especially while these patients remain at high risk of COVID-19. Working with Spirit Health to provide quick additional capacity of digital education services has been invaluable to the system, working at pace has meant we have been able to reduce our backlog within months rather than years."
Ian Butcher, Diabetes & CVD Transformation and Development Manager, NHS Kent & Medway ICB
What patients say
Watch how EMPOWER helped one patient feel more confident managing their diabetes. To hear from other patients, see our quotes page.
See it in action in Kent & Medway
Learn how we mobilised in one month to tackle a waiting list of 862 patients and get patients the diabetes education they needed.
Read the case study